Legal notice

Legal Notice

Last updated: September 2026

This website and online store are operated by Colourful Creek.

Throughout this website, the terms “we”, “us” and “our” refer to Colourful Creek. By accessing this website, purchasing from our store or using any of our services, you agree to comply with the policies and terms made available on this website.

Business Information

Trading Name: Colourful Creek

Owner: Yasmin Johnson

Country of Operation: United Kingdom

Website Platform: Shopify

For customer service, order enquiries or other business-related questions, please contact Colourful Creek using the contact information provided on our website.

Products & Availability

Colourful Creek is an independent creative business offering original products, including colouring products, stationery, printed goods and digital products.

We make every reasonable effort to ensure that product descriptions, photographs, prices and availability are accurate. However, colours and appearance may vary slightly depending on screens, printing processes and materials.

Products may be changed, discontinued or temporarily unavailable without prior notice.

Intellectual Property

Unless otherwise stated, the artwork, illustrations, characters, designs, branding, logos, written content, product designs and other original creative material displayed on this website are owned by or licensed to Colourful Creek.

Our content may not be copied, reproduced, redistributed, resold, traced, altered for commercial purposes or otherwise commercially exploited without prior written permission from Colourful Creek.

Purchasing a physical or digital Colourful Creek product does not transfer ownership of the associated artwork, illustrations or intellectual property to the purchaser.

Any permitted use of digital products will be subject to the licence or usage terms provided with the relevant product.

Orders & Payments

Orders placed through our online store are subject to acceptance and product availability.

Prices and available payment methods are displayed through our Shopify store at the time of purchase.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, stock errors or circumstances that prevent us from fulfilling the order.

Where payment has already been taken for an order that we are unable to fulfil, the appropriate refund will be issued.

Shipping

UK and international shipping availability, delivery estimates, processing times and applicable restrictions are explained in our Shipping Policy.

Physical shipping to the European Union is currently suspended due to applicable customs and packaging requirements.

International customers in destinations we currently serve are responsible for any applicable customs duties, import taxes or other charges imposed by their destination country.

Returns & Refunds

Returns, cancellations and refunds are handled in accordance with our published Returns & Refund Policy and applicable UK consumer law.

Nothing within our store policies is intended to exclude or restrict any statutory rights that a customer is legally entitled to.

Digital Products

Due to the nature of digital products, different cancellation and refund provisions may apply to digital purchases.

Any applicable terms will be displayed at the point of purchase or within our Returns & Refund Policy. Nothing in these terms affects rights that cannot legally be excluded under applicable consumer law.

Website Use

You must not misuse this website, attempt to interfere with its operation, introduce malicious software, use our content without authorisation or use the website for unlawful purposes.

We may update, change or remove website content where reasonably necessary.

Privacy & Personal Information

Personal information collected through this website is handled in accordance with our Privacy Policy.

Our online store is hosted by Shopify, which provides the ecommerce platform used to sell our products and services.

Third-Party Services

Our website may use or link to third-party services, including payment providers, delivery companies and social media platforms.

These third parties may operate under their own terms and privacy policies. Colourful Creek is not responsible for the content or operation of independent third-party websites.

Liability

Nothing in this notice excludes or limits liability where doing so would be unlawful.

To the extent permitted by law, Colourful Creek is not responsible for losses arising from circumstances outside our reasonable control, including postal or courier delays, customs delays, service interruptions or third-party failures.

Governing Law

These terms and your use of the Colourful Creek website are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections that may apply based on your circumstances.

Changes to This Notice

We may update this Legal Notice when necessary to reflect changes to our business, website, products or legal requirements.

The latest version will be published on this page with an updated revision date.

Colourful Creek © 2026. All rights reserved.